Cancellation Policies and Fees
Your appointment times are reserved especially for you. We value your business and ask that you respect our scheduling policies. Should you need to cancel or reschedule, please notify us at least 48 business hours in advance.
Any cancellations with less than 48 hours notice are subject to a cancellation fee amounting to half the cost of the scheduled service. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service.
We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. We have set aside a staff member, treatment room, equipment- and time -for you. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.
When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a cancellation or no show. Upon checkout (online), guests may choose their method of payment.
It is our mission to provide you with the highest-quality skincare with your services. Unopened products can be exchanged for service credit or products within 14 days of purchase. Unfortunately we cannot provide cash refunds for returned products.
Prices and Services
Prices and services are subject to change without notice. We will do our best to keep our clients informed, however we encourage all clients to inquire about pricing and available services when booking your appointment.